Create a Q&A data source
curl --request POST \
--url https://app.livechatai.com/api/v2/data-sources/qa \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"question": "What are your business hours?",
"answer": "We are open Monday to Friday, 9 AM to 6 PM EST.",
"agentId": "clx1234567890abcdef",
"isGeneratedByAI": false,
"relatedMessageId": "msg_1234567890"
}
'import requests
url = "https://app.livechatai.com/api/v2/data-sources/qa"
payload = {
"question": "What are your business hours?",
"answer": "We are open Monday to Friday, 9 AM to 6 PM EST.",
"agentId": "clx1234567890abcdef",
"isGeneratedByAI": False,
"relatedMessageId": "msg_1234567890"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
question: 'What are your business hours?',
answer: 'We are open Monday to Friday, 9 AM to 6 PM EST.',
agentId: 'clx1234567890abcdef',
isGeneratedByAI: false,
relatedMessageId: 'msg_1234567890'
})
};
fetch('https://app.livechatai.com/api/v2/data-sources/qa', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.livechatai.com/api/v2/data-sources/qa",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'question' => 'What are your business hours?',
'answer' => 'We are open Monday to Friday, 9 AM to 6 PM EST.',
'agentId' => 'clx1234567890abcdef',
'isGeneratedByAI' => false,
'relatedMessageId' => 'msg_1234567890'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://app.livechatai.com/api/v2/data-sources/qa"
payload := strings.NewReader("{\n \"question\": \"What are your business hours?\",\n \"answer\": \"We are open Monday to Friday, 9 AM to 6 PM EST.\",\n \"agentId\": \"clx1234567890abcdef\",\n \"isGeneratedByAI\": false,\n \"relatedMessageId\": \"msg_1234567890\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://app.livechatai.com/api/v2/data-sources/qa")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"question\": \"What are your business hours?\",\n \"answer\": \"We are open Monday to Friday, 9 AM to 6 PM EST.\",\n \"agentId\": \"clx1234567890abcdef\",\n \"isGeneratedByAI\": false,\n \"relatedMessageId\": \"msg_1234567890\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.livechatai.com/api/v2/data-sources/qa")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"question\": \"What are your business hours?\",\n \"answer\": \"We are open Monday to Friday, 9 AM to 6 PM EST.\",\n \"agentId\": \"clx1234567890abcdef\",\n \"isGeneratedByAI\": false,\n \"relatedMessageId\": \"msg_1234567890\"\n}"
response = http.request(request)
puts response.read_body{
"status": "success",
"data": {
"message": "Added successfully",
"item": {
"id": "ds_1234567890",
"source": "QA",
"isGeneratedByAI": false
}
}
}Data Sources
Create a Q&A data source
Add a question and answer pair to train your agent. Q&A data sources are perfect for handling specific, frequently asked questions.
POST
/
api
/
v2
/
data-sources
/
qa
Create a Q&A data source
curl --request POST \
--url https://app.livechatai.com/api/v2/data-sources/qa \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"question": "What are your business hours?",
"answer": "We are open Monday to Friday, 9 AM to 6 PM EST.",
"agentId": "clx1234567890abcdef",
"isGeneratedByAI": false,
"relatedMessageId": "msg_1234567890"
}
'import requests
url = "https://app.livechatai.com/api/v2/data-sources/qa"
payload = {
"question": "What are your business hours?",
"answer": "We are open Monday to Friday, 9 AM to 6 PM EST.",
"agentId": "clx1234567890abcdef",
"isGeneratedByAI": False,
"relatedMessageId": "msg_1234567890"
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
question: 'What are your business hours?',
answer: 'We are open Monday to Friday, 9 AM to 6 PM EST.',
agentId: 'clx1234567890abcdef',
isGeneratedByAI: false,
relatedMessageId: 'msg_1234567890'
})
};
fetch('https://app.livechatai.com/api/v2/data-sources/qa', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.livechatai.com/api/v2/data-sources/qa",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'question' => 'What are your business hours?',
'answer' => 'We are open Monday to Friday, 9 AM to 6 PM EST.',
'agentId' => 'clx1234567890abcdef',
'isGeneratedByAI' => false,
'relatedMessageId' => 'msg_1234567890'
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://app.livechatai.com/api/v2/data-sources/qa"
payload := strings.NewReader("{\n \"question\": \"What are your business hours?\",\n \"answer\": \"We are open Monday to Friday, 9 AM to 6 PM EST.\",\n \"agentId\": \"clx1234567890abcdef\",\n \"isGeneratedByAI\": false,\n \"relatedMessageId\": \"msg_1234567890\"\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://app.livechatai.com/api/v2/data-sources/qa")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"question\": \"What are your business hours?\",\n \"answer\": \"We are open Monday to Friday, 9 AM to 6 PM EST.\",\n \"agentId\": \"clx1234567890abcdef\",\n \"isGeneratedByAI\": false,\n \"relatedMessageId\": \"msg_1234567890\"\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.livechatai.com/api/v2/data-sources/qa")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"question\": \"What are your business hours?\",\n \"answer\": \"We are open Monday to Friday, 9 AM to 6 PM EST.\",\n \"agentId\": \"clx1234567890abcdef\",\n \"isGeneratedByAI\": false,\n \"relatedMessageId\": \"msg_1234567890\"\n}"
response = http.request(request)
puts response.read_body{
"status": "success",
"data": {
"message": "Added successfully",
"item": {
"id": "ds_1234567890",
"source": "QA",
"isGeneratedByAI": false
}
}
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Body
application/json
Details for the Q&A data source.
Question for the Q&A data source
Example:
"What are your business hours?"
Answer for the Q&A data source
Example:
"We are open Monday to Friday, 9 AM to 6 PM EST."
Unique identifier of the agent
Example:
"clx1234567890abcdef"
Flag indicating if the answer is generated by AI
Example:
false
Optional related message ID
Example:
"msg_1234567890"
⌘I

