curl --request GET \
  --url https://app.livechatai.com/api/v2/analytics \
  --header 'Authorization: Bearer <token>'

import requests

url = "https://app.livechatai.com/api/v2/analytics"

headers = {"Authorization": "Bearer <token>"}

response = requests.get(url, headers=headers)

print(response.text)

const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};

fetch('https://app.livechatai.com/api/v2/analytics', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://app.livechatai.com/api/v2/analytics",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "GET",
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"net/http"
	"io"
)

func main() {

	url := "https://app.livechatai.com/api/v2/analytics"

	req, _ := http.NewRequest("GET", url, nil)

	req.Header.Add("Authorization", "Bearer <token>")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.get("https://app.livechatai.com/api/v2/analytics")
  .header("Authorization", "Bearer <token>")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://app.livechatai.com/api/v2/analytics")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'

response = http.request(request)
puts response.read_body

{
  "status": "success",
  "data": {
    "currentPeriod": {
      "totalConversationCount": 150,
      "openConversationCount": 25,
      "closedConversationCount": 125,
      "totalResolutionCount": 120,
      "agentJoinedConversationRate": 15,
      "averageResolutionRate": 80,
      "totalGoodResponse": 95,
      "totalBadResponse": 25,
      "goodResponseRate": 79,
      "badResponseRate": 21,
      "totalContactsCapture": 45,
      "averageChatDuration": 325,
      "humanizedAverageChatDuration": "5m 25s",
      "averageAIAgentCSATScore": 4.5,
      "totalAIAgentCSATResponses": 32,
      "dailyData": [
        {
          "date": "2024-01-15",
          "total": 10,
          "aiResolved": 8,
          "humanInvolved": 2
        }
      ],
      "changes": {
        "totalConversationCount": 10.5,
        "closedConversationCount": 12.3,
        "totalResolutionCount": 8.3,
        "agentJoinedConversationRate": -12.5,
        "averageResolutionRate": 5.2,
        "goodResponseRate": 8.7,
        "badResponseRate": -3.1,
        "totalContactsCapture": 15.8,
        "averageChatDuration": -3.5,
        "averageAIAgentCSATScore": 3.2
      }
    },
    "previousPeriod": {
      "totalConversationCount": 136,
      "openConversationCount": 20,
      "closedConversationCount": 111,
      "totalResolutionCount": 105,
      "agentJoinedConversationRate": 13,
      "averageResolutionRate": 76,
      "totalGoodResponse": 82,
      "totalBadResponse": 30,
      "goodResponseRate": 73,
      "badResponseRate": 27,
      "totalContactsCapture": 39,
      "averageChatDuration": 337,
      "humanizedAverageChatDuration": "5m 37s",
      "averageAIAgentCSATScore": 4.3,
      "totalAIAgentCSATResponses": 28
    }
  }
}