Conversations
Reply to a conversation
Send a reply message as an agent to a specific conversation. This endpoint allows agents to respond to customer messages and automatically updates conversation status.
POST
Authorizations
Bearer authentication header of the form Bearer <token>
, where <token>
is your auth token.
Path Parameters
Unique identifier of the conversation to reply to
Example:
"chat_1234567890"
Body
application/json
Agent reply details
The body is of type object
.
Response
200
application/json
User reply sent successfully
The response is of type object
.