curl --request GET \
--url https://app.livechatai.com/api/v2/analytics/topics \
--header 'Authorization: Bearer <token>'import requests
url = "https://app.livechatai.com/api/v2/analytics/topics"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://app.livechatai.com/api/v2/analytics/topics', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.livechatai.com/api/v2/analytics/topics",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://app.livechatai.com/api/v2/analytics/topics"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://app.livechatai.com/api/v2/analytics/topics")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.livechatai.com/api/v2/analytics/topics")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"status": "success",
"data": [
{
"date": "2024-01-15",
"Pricing": 25,
"Features": 18,
"Support": 12
}
],
"keys": [
"Pricing",
"Features",
"Support",
"Billing",
"Integration",
"Account"
],
"allTopics": [
{
"name": "Pricing",
"count": 425
}
],
"areAllTopicsVisible": false
}Get topics analytics
Get conversation topics analysis with daily breakdown showing top discussion topics
curl --request GET \
--url https://app.livechatai.com/api/v2/analytics/topics \
--header 'Authorization: Bearer <token>'import requests
url = "https://app.livechatai.com/api/v2/analytics/topics"
headers = {"Authorization": "Bearer <token>"}
response = requests.get(url, headers=headers)
print(response.text)const options = {method: 'GET', headers: {Authorization: 'Bearer <token>'}};
fetch('https://app.livechatai.com/api/v2/analytics/topics', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://app.livechatai.com/api/v2/analytics/topics",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "GET",
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"net/http"
"io"
)
func main() {
url := "https://app.livechatai.com/api/v2/analytics/topics"
req, _ := http.NewRequest("GET", url, nil)
req.Header.Add("Authorization", "Bearer <token>")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.get("https://app.livechatai.com/api/v2/analytics/topics")
.header("Authorization", "Bearer <token>")
.asString();require 'uri'
require 'net/http'
url = URI("https://app.livechatai.com/api/v2/analytics/topics")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Get.new(url)
request["Authorization"] = 'Bearer <token>'
response = http.request(request)
puts response.read_body{
"status": "success",
"data": [
{
"date": "2024-01-15",
"Pricing": 25,
"Features": 18,
"Support": 12
}
],
"keys": [
"Pricing",
"Features",
"Support",
"Billing",
"Integration",
"Account"
],
"allTopics": [
{
"name": "Pricing",
"count": 425
}
],
"areAllTopicsVisible": false
}Authorizations
Bearer authentication header of the form Bearer <token>, where <token> is your auth token.
Query Parameters
The ID of the agent/chatbot
"clx1234567890abcdef"
Start date for analytics (ISO 8601 format)
"2024-01-01"
End date for analytics (ISO 8601 format)
"2024-01-31"
Show all topics instead of just top 6
false
Timezone for date calculations (defaults to system timezone)
"America/New_York"
Response
Successfully retrieved topics analytics data
"success"
Daily breakdown of conversation topics (dynamic properties based on topics)
Show child attributes
Show child attributes
Top topic names (top 6 by default, all if showAllTopics=true)
[
"Pricing",
"Features",
"Support",
"Billing",
"Integration",
"Account"
]
All topics with their total counts across the entire period
Show child attributes
Show child attributes
Whether all topics are currently visible or filtered to top 6
false

